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Tax Technologies, Inc. Privacy Practices

Tax Technologies, Inc. has created this privacy statement to demonstrate our commitment to user privacy. We gather important information from visitors and customers, so we publish this statement as a way to communicate our information gathering and dissemination practices. We reserve the right to change this statement and will provide notification of the change at least thirty (30) business days prior to the change taking effect.

Collected Information

We require people who register to use the services offered on our site to give us contact information. We ask for information such as their name, company name, position, address, phone number, e-mail address, and financial and billing information – such as billing name and address, credit card number, and the number of users in an organization that will use the services. To offer better service, we may also ask for additional information. Additional information may include job description, department name, fax number, or additional company information – such as industry, number of entities in your company, or annual revenues. Users can opt out of providing additional information by not entering it when asked.

Tax Technologies uses the information we collect to set up services for individuals and their organizations. Because we are also providing tax filing related services, we may use the information to authenticate the person as a valid representative of the organization. We may also use the information to contact users and prospects to further discuss their interest in our services, and send information complementary to our services.

We do not distribute or share customer e-mail addresses. We use e-mail communication to contact users about software updates, critical events, and complementary offerings. We may also elect to send a Customer Newsletter. Customers can opt out of being contacted by us, or receiving further information from us, at any time by sending e-mail to support@taxtechnologies.com.

Except as we explicitly state at the time we request information, or as provided in our terms of service, we do not disclose to any third party information provided. All financial and billing information that we collect through the site is used solely to bill for services. This billing information is not used by Tax Technologies for marketing or promotional purposes.

Tax Technologies, Inc. uses a third party intermediary to manage the credit card processing. This intermediary is not permitted to store, retain, or use the information provided, except for the sole purpose of credit card processing.

Users are responsible for maintaining the confidentiality and security of their user registration and passwords.

Customers of the service use the site to host data and information.

Tax Technologies, Inc. will not review, share, distribute, or reference any such data except as provided in our terms of service, or as may be required by law. We will only view or access application information to determine appropriate billing levels and ensure efficient performance of the software. We may also track and analyze non-identifying and aggregate usage and volume statistical information and provide such information to third parties. Other exceptions are only made when required by law.

We use your IP address to help diagnose problems with our servers, administer our web site, and gather broad demographic information.

Cookies

Cookies are files web browsers place on a computer’s hard drive. We use cookies to help us authenticate users and provide time saving shortcuts and user preferences. If selected by the user, our system will save authentication information in a cookie and skip future login requests.

Tax Technologies, Inc. issues a mandatory session cookie to each user for the duration of their session. This helps with the authentication of the user to the system. If the cookie is rejected, access to and usage of the Service will be denied.

Third Party Sites

This site contains links to other sites. Tax Technologies, Inc. is not responsible for the privacy practices or content of such web sites.

Security

Tax Technologies, Inc. understands the importance of security to our clients. We have security measures in place to help protect against the loss, misuse, and alteration of data under our control.

We have teamed with IBM e-business Hosting to deliver our hosted products. In this way, our applications are housed in their secure data center and leverage the expertise of a market leader. This hosting system employs the following technologies:

  • Dedicated Internet firewall
  • 24-hour locked and biometric security access to our server vault
  • Secure Socket Layer (SSL) data encryption
  • Site monitoring and reporting services
  • Regularly scheduled backups with secured storage
    Due to the nature of Internet security, Tax Technologies, Inc. does not provide specific details about what security tools are deployed where, and reserves the right to alter its security tools without notice. No security system is perfect, and the responsibility of Tax Technologies, Inc. is limited to the terms contained in the applicable service level agreement.

    If you have further questions regarding our security practices, please e-mail our security team at security@taxtechnologies.com.

    Opt-Out Policy

    Tax Technologies offers its visitors and customers a means to choose how we may use information provided. If, at any time after registering for information or ordering Services, you change your mind about receiving information from us, e-mail support@taxtechnologies.com with your new sharing preferences.

    Correcting and Updating Your Information

    In most cases, updates can be made to information online. If you are unable
    to effect changes using our online forms, you can e-mail support@taxtechnologies.com with any desired changes, including discontinuation of the service.

    Additional Information

    Questions regarding this statement or the practices of the site should be directed to Tax Technologies, Inc.’s security team by e-mail at security@taxtechnologies.com.


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